A scheme to free up GP practice clinical and administrative time to care for patients in Bury has been shortlisted for a prestigious national award.

The Productive General Practice scheme aims to put in place more efficient administrative processes, and following its successful implementation within Bury GP practices, the approach has been shortlisted for a ‘General Practice Award’ in the Productive Workflows category.

The General Practice Awards illustrate the talent, dedication and innovation of individuals and teams across all aspects of primary care, celebrating the projects and initiatives taking place right across the country.

In Bury, Productive General Practice was funded by NHS England and co-ordinated in conjunction with NHS Bury Clinical Commissioning Group’s (CCG) Primary Care Team.  Through the programme, 25 GP practices in Bury put in place more efficient administrative processes to avoid duplication, be better organised and work more innovatively.

It is estimated that around 7,000 hours* of combined GP practice clinical and administrative time (annually) in Bury could be freed up to care for patients by working in different and more efficient ways.

In addition, the programme saw clerical staff trained up to play a greater role within their practice, to direct patients to the most appropriate source of help and also handling paperwork such as repeat prescriptions to relieve the administrative burden on GPs, enabling them to free up capacity to care for patients.

Some of the areas GP practices in Bury tackled included: reviewing repeat prescription processes; reorganising clinical space, store rooms (including saving money on stock by being better organised) and reception desks; reviewing administrative tasks and who in the team is most appropriate to undertake them and standardising administrative processes.

Dr. Jeffrey Schryer, local GP and Clinical Director for NHS Bury CCG said: “Feedback from the programme was that staff felt engaged and empowered, with many practices taking a whole team approach resulting in the up skilling of ‘front line’ members of staff. As a result of the programme, practices have learnt and adopted new skills, and successfully released clinical time for the benefit of practitioners and patients.”

The winner of the award will be announced on 30th November 2017.

Watch a short video explaining how Productive General Practice worked in Bury.


Date: 23rd October 2017

Notes to Editor: *5,460 hours of administration time and 1,740 hours of clinical time per year.