The Freedom of Information (FOI) Act provides people with a legal ‘right to know’ and recognises that, as a member of the public, you have the right to know how public services such as those provided by the NHS, are organised and run. The FOI Act gives people a right to obtain official information held by NHS Bury CCG unless the organisation can show there is good reason for the information to be exempt from publication. The FOI Act sets out exemptions to that right and places certain obligations on public authorities.
As an open and transparent organisation we are committed to routinely publishing as much information as possible; however if you want information which is not on our website, you may ask us for it in accordance with further provisions of the FOI Act 2000 and of the Environmental Information Regulations 2005. Requests for such information should be sent to:
Patient Services, Ellen House, Waddington Street, Oldham, OL8 6EE
Or by email
By law we have to deal with 95% of requests within 20 working days.
If you make a request and are not satisfied with the way in which we deal with it, you may ask us to review any decision we make. If you wish us to undertake such a review, you should in the first instance write to the address above (Patient Services).
Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process.
If you remain dissatisfied at the conclusion of any review, you may complain to the Information Commissioner whose address is:
Office of the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113 or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510
The log of FOIs is published within our quarterly patient services report which is available here.
The FOI Act and the associated fees regulations stipulate that we cannot levy a fee for information, unless there is a statutory basis for doing so or the amount of time taken to locate the information exceeds 18 hours. However, we are allowed to charge for disbursements related to the provision of information and any reformatting requested by the applicant, provided we ensure that applicants are aware of any charges which may be made.
No charges will be made for any information accessed via our website. For any information which is provided in hard copy and where there is no statutory provision for charges, our rates for photocopying, reformatting and postage will be provided in advance on application.
If you would like any further information about the provision of information or have any difficulty accessing information provided on our website, please contact us via the contact details above.